SAVE THE DATE!

ONLINE VIRTUAL EVENT
SEPTEMBER 26-30, 2022

THIS YEAR'S EXPO EVENT IS FREE FOR CURRENT NRVIA & RVTAA MEMBERS TO ATTEND!

To register and sign-up you must log into RV Service Group and click on the EXPO page in the dashboard. For Non-Members or if you need additional  information, please use the Contact Us form.

RV TECH & RV INSPECTOR EXPO - 5 DAY ONLINE EVENT

September 26 - 30  ONLINE

All days will be packed with technical training and business development training to help you with your mobile service and inspection businesses! Topics can be seen below. An exact schedule will be posted approximately 1 week before the event starts.

TBD - MARK J. KOHLER OF KKOS LAWYERS, KOHLER & EYRE CPA

3 Hours (3 CEUs)

• Understanding the benefits of operating a mobile small business

• Kohler will cover specific questions and topics requested from attendees

CUSTOMER DEVELOPMENT - DAVID CANTRELL, NRVIA CERTIFIED INSPECTOR

1.5 Hours (1.5 CEUs)

• This session offers techniques and methods to develop existing and other “tangential” customers. We will first identify who IS the customer(s) and how we can influence their current and future decisions for follow-on inspection/maintenance business and positive reviews.

The focus of this session is not intended to cover traditional advertising methods and mass marketing, but how to develop a network of positive word of mouth/review driven business development.

RV SUSPENSIONS - SHANE HENDRICKS, DAMASCUS ROAD RV RENTAL AND INSPECTIONS

1 Hour (1 CEU)

• This session will focus on RV "Exterior Chassis and Undercarriage" focusing on suspension. The basics to understand what we are looking at pertaining to our HomeGauge reports.

AQUA-HOT MODULE 2 BURNER - MIKE DICKEY, TECHNICAL TRAINER WITH SPARTAN RV CHASSIS (A DIVISION OF AIRXCEL)

3 Hours (3 CEUs)

• Complete comprehensive training on the Aqua-Hot Module 2 Burner

SPARTAN RV CHASSIS MAINTENANCE & SERVICE INTERVALS - MIKE O'NEIL

3 Hours (3 CEUs)

• We will cover intervals for fluids, filters for Cummins engines, Allision transmissions, cooling systems, hydraulic, air system, and tire maintenance. Operation of components will be covered also.

RV SOLAR  - TODD HENSON, INSTRUCTOR AT NRVTA

1 Hour (1 CEU)

• We will be diving into the inverter and its possible capabilities and how an RVer can use their inverter to save on grid power consumption.

COLEMAN-MACH BASIC AC - MIKE DICKEY, TECHNICAL TRAINER WITH SPARTAN RV CHASSIS (A DIVISION OF AIRXCEL)

2 Hours (2 CEUs)

• More details to come.

SUBURBAN MODULE 3 FURNACE - KRIS SPENGLER, ASSISTANCE COORDINATOR WITH RV PRODUCTS (A DIVISION OF AIRXCEL)

3 Hours (3 CEUs)

• Suburban Furnace Training – covering both the SF and NT Furnace families, part identification, sequence of operation and troubleshooting.

RV INDUSTRY OUTLOOK, AN OEM’S PERSPECTIVE – COLEY BRADY, PRESIDENT AND CO-FOUNDER AND BILL MARTIN, VICE PRESIDENT OF CUSTOMER EXPERIENCE, ALLIANCE RV

1 Hour (1 CEU)

1. Hear from top leadership of an OEM manufacture and their outlook.

2. Learn how you fit into an OEMs success

AFTERMARKET SERVICE NETWORK INITIATIVE AND THE PARTNERSHIP PROGRAM WITH MOBILE RV SERVICES - MICHELE WITHROW AND HEIDI GAYHEART WITH DOMETIC

2 Hours (2 CEUs)

• Introduce the Dometic Service Aftermarket initiative, where we are today and where we intend to expand.  Discuss the mobile technician partnership program and how inspections and technicians in the NRVTA program can assist us and become part of the network.

• Overview of common Dometic refrigerator issues seen in the field as well as effective and efficient troubleshooting method

WARRENTY WORK EXPECTATIONS AND WHY OEM'S NEED YOU! - ROB BOYER, SERVICE LIAISON & JIM BONACCI, SENIOR CUSTOMER SERVICE EXPERIENCE MANAGER, ALLIANCE RV

1 Hour (1 CEU)

• This session will focus on the relationship between Alliance RV (Manufacturer OEM) and the mobile service provider. 

• We will go over expectations and how to get the most out of warranty work.

• How a mutual beneficial relationship works to serve our customers.

USING WEB WRITER FOR RV INSPECTIONS MIKE ROGERS, VP PRODUCT DEVELOPMENT WITH HOMEGAUGE

1 Hour (1 CEU)

• Learn how you can write efficient, organized inspection reports with the HomeGauge ONE Web Writer, available on all devices and operating systems! The HomeGauge ONE business platform also offers additional key necessities to run and grow your business – enjoy a convenient, secure, and connected dashboard for you and your customers, a robust payment solution with low fees and rates, and much more! Join us to learn how to maximize your time and income potential with your RV Inspection business.

TBD - DAVID MCCLAIN, NRVIA CERTIFIED INSPECTOR

1 Hour (1 CEU)

• More details to come.

SIKAFLEX - JEFF HOSTETLER, TOM MANNING & ASSOCIATES

2 Hours (2 CEUs)

• We will focus on the proper Sealants and Adhesives to use for various repairs on a RV.  Class includes a special emphasis on Roof Sealants to give permanent protection from water intrusion.

MARSHALL EXCELSIOR LP - JEFF HOSTETLER, TOM MANNING & ASSOCIATES

2 Hours (2 CEUs)

• We’ll discuss exactly how the propane delivery system works on a RV with a focus on the Auto Changeover regulator.  The days of One Size Regulator is over.  Learn how to match the correct capacity regulator and pigtail for various applications for maximum appliance performance.   Class includes how to connect outdoor appliances to the RV’s quick connect fitting.  And, we will review How to Properly Perform a Flow, Lockup and Leak Test and discuss cylinder Vaporization Rates and how that effects the amount of BTU’s a cylinder can generate.

BLACK AND GRAY TANK CARE AND RV TANK DOO-DO'S AND DONT'S - SUE RASMUSSEN, CERTIFIED RV TECHNICIAN, ROYAL FLUSH RV

1 Hour (1 CEU)

• Discover the 3 most common RV black and gray tank problems, what causes them, and how to prevent and resolve them. We’ll also cover tank treatments, cleaning products, and tools that keep RV tanks healthy and working properly.

COMPLETE TEARDOWN OF THE TWO MOST COMMON ONAN GENERATOR CARBURETORS - CHRIS WILSON, LEAD INSTRUCTOR

1 Hour (1 CEU)

• You will be able to see the complete disassembly, cleaning, & reassembly of both the single cylinder and twin cylinder carburetors. Also, you will get a chance to learn the basic carburetor parts, theory of operation, & how to test the fuel cut solenoid.

THANK YOU FOR SPONSORING THE 2022 EXPO!

THANK YOU FOR SPONSORING THE 2022 EXPO!

THANK YOU FOR SPONSORING THE 2022 EXPO!

THANK YOU FOR SPONSORING THE 2022 EXPO!

RV TECH & RV INSPECTOR EXPO - 4 DAY ONLINE EVENT

APRIL 13-17, 2021 ONLINE

There will be an opening ceremony type of event with updates from NRVIA & NRVTA. Special awards will be given and you won't want to miss our kick off!

All days will be packed with technical training and business development training to help you with your mobile service and inspection businesses! Topics can be seen below. An exact schedule will be posted approximately 1 week before the event starts.

SPARTAN RV CHASSIS TRAINING - MIKE O'NEIL

4 Hours (4 CEUs)

Spartan RV Chassis Maintenance & Service Intervals:
This course will cover, Filters, fluids, and service intervals for diesel pusher chassis components. Engine, transmission, air system, suspension, tires and more.

MORRYDE - JEFF HOSTETLER, MANNING & ASSOCIATES

1 Hour (1 CEU)

Proven innovator leader in RV Steps, Suspension, TV Mounts and Cargo Trays.  We’ll discuss several options on how to create upsell opportunities to generate more labor dollars and grow parts sales at the same time delivering a better RV experience for the consumer.

AQUA-HOT 200 SERIES - JIM YATES
(A DIVISION OF AIRXCEL)

4 Hours (4 CEUs)

• Complete comprehensive training on the 200 Series Aqua-Hot products

• Hydronic heating principles and design

• Diesel and LP burner design, maintenance, and repair

SAFE-T-ALERT - JEFF HOSTETLER, MANNING & ASSOCIATES

1 Hour (1 CEU)

Learn the latest in UL requirements for RV LP and CO detector’s.  Discover the newest products and how you can increase service and parts dollars by updating detectors on your service units.

RVP - MIKE DICKEY
(A DIVISION OF AIRXCEL)

1 Hour (1 CEUs)

• Wall thermostats and zone control

XANTREX - JEFF HOSTETLER, MANNING & ASSOCIATES

1 Hour (1 CEU)

We’ll discuss Inverters and Inverter/chargers with a focus on three common RV applications including (1)Replacement inverter/chargers on large Class A Motorhomes, (2) Residential Refrigerator applications and (3) Convert Your Converter for Towables.

SUBURBAN - KRIS SPENGLER
(A DIVISION OF AIRXCEL)

2 Hours (2 CEUs)

• Furnace Troubleshooting

THE POWER STORE - KEVIN PITTS, TECHNICAL SALES MANAGER

1 Hour (1 CEU)

• RV Solar Impact within Industry

• How to add Solar installs to your existing business

• Resources available to upsell your customers into a Solar system

RV SOLAR & BATTERIES - TODD HENSON, INSTRUCTOR AT NRVTA

1 Hour (1 CEU)

• RV Solar Systems Design

GADGETS & TOOLS FOR THE RV TECH/INSPECTOR - CAROL JACKSON, CERTIFIED RV TECHNICIAN AND CERTIFIED RV INSPECTOR

1 Hour (1 CEU)

• Common tools and equipment that are necessary and beneficial to the RV Technician and RV Inspector

MOBILE BUSINESS TRAINING - MARK J. KOHLER OF KKOS LAWYERS, KOHLER & EYRE CPA

4 Hours (4 CEUs)

• Understanding the benefits of operating a mobile small business

• Kohler will cover specific questions and topics requested from attendees

CUSTOMER CONCERNS - STEPHANIE HENSON, NRVIA DIRECTOR OF ADMINISTRATION

1 Hour (1 CEU)

Let's face it - you can't make everyone happy, even if you try. Sometimes customers have complaints and if you're unsure how to handle it, you could use some help. Stephanie will share some past complaints that the NRVIA has received and how they could have been avoided with better pre-inspection work. She will also share how you can better prepare yourself against future complaints.

GIRARD TANKLESS WATER HEATER - JEFF HOSTETLER, MANNING & ASSOCIATES

1 Hour (1 CEU)

Unlimited hot water is driving the growth of this product.  Learn how we started and where we are today with the latest technology.  Without a doubt...the fastest growing product in the aftermarket.

GET IN TOUCH

If you have questions about any of our events, please complete the form and someone from our team will respond within 48 hours.

info@nrvia.org