2023 EXPO
OCTOBER 3-6, 2023
REGISTRATION IS OPEN!!
ONLINE VIRTUAL EVENT
Note: NRVIA/RVTAA members please log into the RV Service Group to register for the 2023 Virtual EXPO!
RV TECH & RV INSPECTOR EXPO - 4 DAY ONLINE EVENT
October 3 - October 6 VIRTUAL ONLINE
All days will be packed with technical training and business development training to help you with your mobile service and inspection businesses! Topics can be seen below. An exact schedule will be posted approximately 1 week before the event starts. Lastly, the NRVIA and RVTAA will be raffling off a prize to an inspector and a technician. Stay tuned for more information!
INCREASING INSPECTION REVENUE AND ENSURING A COMPLETE INSPECTION THROUGH FLUID ANALYSIS - ART HORTON, QUALITY RV INSPECTIONS
1 Hours (1 CEUs)
Art will explain how to increase inspection revenues and ensure a complete inspection through fluid analysis.
SUBURBAN MODULE 2 - TANK WATER HEATER TRAINING - KRIS SPENGLER, SERVICE MANAGER, SUBURBAN, AN AIRXCEL BRAND
2 Hours (2 CEUs)
Suburban Tank Water Heater Training.
REFRIGERATOR TROUBLESHOOTING TRAINING - WAYNE BENNETT, TECHNICIAN, DOMETIC
2 Hours (2 CEUs)
Troubleshooting and Diagnostics, for cooling unit, venting issues, and common issues found on control boards.
HOW’S YOUR FOUNDATION?
INTRODUCTION TO MOTORHOME CHASSIS INSPECTIONS - TOMMY HENDERSON, HEAD OF RESEARCH AND DEVELOPMENT, HENDERSON’S LINE UP/SUPER STEER
1 Hour (1 CEU)
The chassis is the foundation of any motorhome, but it often gets neglected amongst all the other issues and concerns of motorhome owners. This presentation will teach you why a thorough chassis assessment is critical and how to perform such an assessment. This presentation is geared toward RV Inspectors and Technicians but can also benefit motorhome owners.
HOMEGAUGE - TIPS AND TRICKS FROM THE FIELD - SCOTT BECKMAN, BECKMAN RV SERVICES
1 Hours (1 CEU)
Scott will go over some of the finer points of HomeGauge to help you be more efficient.
CUSTOMER ONBOARDING LEAD - SUZIE WALLACE, HOMEGAUGE
2 Hours (2 CEUs)
Suzie will cover all things to do with improving report writing efficiency, and consistency with using auto comments!
Also, in this session the NRVIA will be raffling a prize to a NRVIA member!
MILLER FARRELL INSURANCE UPDATE INFORMATION
1 Hour (1 CEU)
Miller Farrell Insurance will give an explanation about the member insurance option and update.
CUSTOMER SERVICE WITH DEALERSHIPS! - BRAD SIEDSCHLAG, OWNER OF ALADDIN CERTIFIED RV INSPECTIONS
1 Hour (1 CEU)
In this session you will learn how to use research, to help build your convenience and better communicate with clients and dealerships.
AP PRODUCTS/BAUER LOCKS - JEFF HOSTETLER, TOM MANNING & ASSOCIATES, INC.
1 Hours (1 CEU)
In this session you will learn about the benefits of Key’d-A-Like locks and how this can easily be added to an existing RV. We will discuss routine maintenance that is required on all RV locks.
AIR SYSTEMS & BRAKES TRAINING - MIKE O'NEIL, TECHNICAL TRAINER WITH SPARTAN RV CHASSIS
2 Hour (2 CEUs)
More details to come.
SAFE T ALERT – JEFF HOSTETLER, TOM MANNING & ASSOCIATES, INC.
2 Hours (2 CEUs)
In this session you will learn the latest in UL requirements for RV detector’s. Discover the newest products and how you can increase service and parts dollars by updating detector’s on your service units.
MORRYDE - JEFF HOSTETLER, TOM MANNING & ASSOCIATES, INC.
2 Hours (2 CEUs)
In this session we'll discuss several options on how to create upsell opportunities to generate more labor dollars and grow parts sales at the same time delivering a better RV experience for the consumer.
PROPANE - TODD HENSON, INSTRUCTOR NRVTA
1 Hour (1 CEU)
More details to come.
48 VOLT ROOFTOP AC UNITS - MIKE DICKEY,
HVAC TRAINING AND RALLY COORDINATOR COLEMAN-MACH AND MAXXAIR, BRANDS OF AIRXCEL
2 Hours (2 CEUs)
More details to come.
HOW TO EXPOSE YOURSELF - TONY FLAMMIA, NRVTA AND ALESSIA SILVESTRI, FORETELL CONSULTING
1 Hour (1 CEU)
Join us for an insightful seminar led by marketing experts Tony Flammia and Alessia Silvestri as they delve into the world of small business marketing. In this power-packed hour, you'll gain invaluable insights into contemporary marketing techniques designed to amplify your business growth and drive a steady stream of new leads.
UNLOCKING THE SECRETS TO EXTRAORDINARY SALESMANSHIP! - RICH SCOTT, BRAND MANAGER, HENDERSON’S LINE UP/SUPER STEER
1 Hour (1 CEU)
Are you in the business of selling RV services and want to elevate your sales game to unparalleled heights? Join us for a deep dive into the art and science of effective selling. Inspired by the teachings of sales and leadership visionaries like Simon Sinek, Jim Rohn, and Zig Ziglar, this presentation will equip you with actionable insights that go beyond traditional sales tactics.
INTRODUCTION TO TRUMA SERVICES AND PRODUCTS!
CHANTAL HERSHBERGER, CUSTOMER SERVICE SPECIALIST, TRUMA
2 hours (2 CEUs)
More details to come
THANK YOU FOR SPONSORING THE 2023 EXPO!
THANK YOU FOR SPONSORING THE 2023 EXPO!
THANK YOU FOR SPONSORING THE 2023 EXPO!
THANK YOU FOR SPONSORING THE 2023 EXPO!
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To register, sign-up and listen to past recordings of the 2022 EXPO which is free for NRVIA & RVTAA members, log into RV Service Group and go to CEU Library in the dashboard. For Non-Members or if you need additional information, please use the Contact Us form.
EXAMPLE OF TRAININGS, THE DETAILS BELOW ARE FOR THE 2022 EXPO WHICH HAS NOW PASSED.
RV TECH & RV INSPECTOR EXPO - 5 DAY ONLINE EVENT
September 26 - 30 ONLINE
All days will be packed with technical training and business development training to help you with your mobile service and inspection businesses! Topics can be seen below. An exact schedule will be posted approximately 1 week before the event starts.
STRUCTURING YOUR BUSINESS: TAX AND LEGAL STRATEGIES TO MAKE AND SAVE YOU THOUSANDS!!! - MARK J. KOHLER OF KKOS LAWYERS, KOHLER & EYRE CPA
3 Hours (3 CEUs)
S-Corp versus LLC
Using the Trifecta Structure
Top 10 Tax Strategies for 2022
Coordinating with your Trust
Self-Directing Your Retirement Account
CUSTOMER DEVELOPMENT - DAVID CANTRELL, NRVIA CERTIFIED INSPECTOR
1.5 Hours (1.5 CEUs)
This session offers techniques and methods to develop existing and other “tangential” customers. We will first identify who IS the customer(s) and how we can influence their current and future decisions for follow-on inspection/maintenance business and positive reviews.
The focus of this session is not intended to cover traditional advertising methods and mass marketing, but how to develop a network of positive word of mouth/review driven business development.
RV SUSPENSIONS - SHANE HENDRICKS, DAMASCUS ROAD RV RENTAL AND INSPECTIONS
1 Hour (1 CEU)
This session will focus on RV "Exterior Chassis and Undercarriage" focusing on suspension. The basics to understand what we are looking at pertaining to our HomeGauge reports.
AQUA-HOT MODULE 2 BURNER - MIKE DICKEY, TECHNICAL TRAINER WITH SPARTAN RV CHASSIS (A DIVISION OF AIRXCEL)
3 Hours (3 CEUs)
Complete comprehensive training on the Aqua-Hot Module 2 Burner
SPARTAN RV CHASSIS MAINTENANCE & SERVICE INTERVALS - MIKE O'NEIL
3 Hours (3 CEUs)
We will cover intervals for fluids, filters for Cummins engines, Allision transmissions, cooling systems, hydraulic, air system, and tire maintenance. Operation of components will be covered also.
RV SOLAR - TODD HENSON, INSTRUCTOR AT NRVTA
1 Hour (1 CEU)
We will be diving into the inverter and its possible capabilities and how an RVer can use their inverter to save on grid power consumption.
COLEMAN-MACH BASIC AC - MIKE DICKEY, TECHNICAL TRAINER WITH SPARTAN RV CHASSIS (A DIVISION OF AIRXCEL)
2 Hours (2 CEUs)
More details to come.
SUBURBAN MODULE 3 FURNACE - KRIS SPENGLER, AIRXCEL SUBURBAN DIVISION SERVICE MANAGER (A DIVISION OF AIRXCEL)
3 Hours (3 CEUs)
Suburban Furnace Training – covering both the SF and NT Furnace families, part identification, sequence of operation and troubleshooting.
RV INDUSTRY OUTLOOK, AN OEM’S PERSPECTIVE – COLEY BRADY, PRESIDENT AND CO-FOUNDER AND BILL MARTIN, VICE PRESIDENT OF CUSTOMER EXPERIENCE, ALLIANCE RV
1 Hour (1 CEU)
Hear from top leadership of an OEM manufacture and their outlook.
Learn how you fit into an OEMs success
AFTERMARKET SERVICE NETWORK INITIATIVE AND THE PARTNERSHIP PROGRAM WITH MOBILE RV SERVICES - MICHELE WITHROW AND HEIDI GAYHEART WITH DOMETIC
2 Hours (2 CEUs)
Introduce the Dometic Service Aftermarket initiative, where we are today and where we intend to expand. Discuss the mobile technician partnership program and how inspections and technicians in the NRVTA program can assist us and become part of the network.
Overview of common Dometic refrigerator issues seen in the field as well as effective and efficient troubleshooting method
WARRENTY WORK EXPECTATIONS AND WHY OEM'S NEED YOU! - ROB BOYER, SERVICE LIAISON & JIM BONACCI, SENIOR CUSTOMER SERVICE EXPERIENCE MANAGER, ALLIANCE RV
1 Hour (1 CEU)
This session will focus on the relationship between Alliance RV (Manufacturer OEM) and the mobile service provider.
We will go over expectations and how to get the most out of warranty work.
How a mutual beneficial relationship works to serve our customers.
USING WEB WRITER FOR RV INSPECTIONS MIKE ROGERS, VP PRODUCT DEVELOPMENT WITH HOMEGAUGE
1 Hour (1 CEU)
Learn how you can write efficient, organized inspection reports with the HomeGauge ONE Web Writer, available on all devices and operating systems! The HomeGauge ONE business platform also offers additional key necessities to run and grow your business – enjoy a convenient, secure, and connected dashboard for you and your customers, a robust payment solution with low fees and rates, and much more! Join us to learn how to maximize your time and income potential with your RV Inspection business.
SIKAFLEX - JEFF HOSTETLER, TOM MANNING & ASSOCIATES
2 Hours (2 CEUs)
We will focus on the proper Sealants and Adhesives to use for various repairs on a RV. Class includes a special emphasis on Roof Sealants to give permanent protection from water intrusion.
MARSHALL EXCELSIOR LP - JEFF HOSTETLER, TOM MANNING & ASSOCIATES
2 Hours (2 CEUs)
We’ll discuss exactly how the propane delivery system works on a RV with a focus on the Auto Changeover regulator. The days of One Size Regulator is over. Learn how to match the correct capacity regulator and pigtail for various applications for maximum appliance performance. Class includes how to connect outdoor appliances to the RV’s quick connect fitting. And, we will review How to Properly Perform a Flow, Lockup and Leak Test and discuss cylinder Vaporization Rates and how that effects the amount of BTU’s a cylinder can generate.
BLACK AND GRAY TANK CARE AND RV TANK DOO-DO'S AND DONT'S - SUE RASMUSSEN, CERTIFIED RV TECHNICIAN, ROYAL FLUSH RV
1 Hour (1 CEU)
Discover the 3 most common RV black and gray tank problems, what causes them, and how to prevent and resolve them. We’ll also cover tank treatments, cleaning products, and tools that keep RV tanks healthy and working properly.
COMPLETE TEARDOWN OF THE TWO MOST COMMON ONAN GENERATOR CARBURETORS - CHRIS WILSON, LEAD INSTRUCTOR
1 Hour (1 CEU)
You will be able to see the complete disassembly, cleaning, & reassembly of both the single cylinder and twin cylinder carburetors. Also, you will get a chance to learn the basic carburetor parts, theory of operation, & how to test the fuel cut solenoid.
THANK YOU FOR SPONSORING THE 2022 EXPO!
THANK YOU FOR SPONSORING THE 2022 EXPO!
THANK YOU FOR SPONSORING THE 2022 EXPO!
THANK YOU FOR SPONSORING THE 2022 EXPO!
EXAMPLE OF TRAININGS, THE DETAILS BELOW ARE FOR THE 2021 EXPO WHICH HAS NOW PASSED.
RV TECH & RV INSPECTOR EXPO - 4 DAY ONLINE EVENT
APRIL 13-17, 2021 ONLINE
There will be an opening ceremony type of event with updates from NRVIA & NRVTA. Special awards will be given and you won't want to miss our kick off!
All days will be packed with technical training and business development training to help you with your mobile service and inspection businesses! Topics can be seen below. An exact schedule will be posted approximately 1 week before the event starts.
SPARTAN RV CHASSIS TRAINING - MIKE O'NEIL
4 Hours (4 CEUs)
Spartan RV Chassis Maintenance & Service Intervals:
This course will cover, Filters, fluids, and service intervals for diesel pusher chassis components. Engine, transmission, air system, suspension, tires and more.
MORRYDE - JEFF HOSTETLER, MANNING & ASSOCIATES
1 Hour (1 CEU)
Proven innovator leader in RV Steps, Suspension, TV Mounts and Cargo Trays. We’ll discuss several options on how to create upsell opportunities to generate more labor dollars and grow parts sales at the same time delivering a better RV experience for the consumer.
AQUA-HOT 200 SERIES - JIM YATES
(A DIVISION OF AIRXCEL)
4 Hours (4 CEUs)
Complete comprehensive training on the 200 Series Aqua-Hot products
Hydronic heating principles and design
Diesel and LP burner design, maintenance, and repair
SAFE-T-ALERT - JEFF HOSTETLER, MANNING & ASSOCIATES
1 Hour (1 CEU)
Learn the latest in UL requirements for RV LP and CO detector’s. Discover the newest products and how you can increase service and parts dollars by updating detectors on your service units.
RVP - MIKE DICKEY
(A DIVISION OF AIRXCEL)
1 Hour (1 CEUs)
Wall thermostats and zone control
XANTREX - JEFF HOSTETLER, MANNING & ASSOCIATES
1 Hour (1 CEU)
We’ll discuss Inverters and Inverter/chargers with a focus on three common RV applications including (1)Replacement inverter/chargers on large Class A Motorhomes, (2) Residential Refrigerator applications and (3) Convert Your Converter for Towables.
SUBURBAN - KRIS SPENGLER
(A DIVISION OF AIRXCEL)
2 Hours (2 CEUs)
Furnace Troubleshooting
THE POWER STORE - KEVIN PITTS, TECHNICAL SALES MANAGER
1 Hour (1 CEU)
RV Solar Impact within Industry
How to add Solar installs to your existing business
Resources available to upsell your customers into a Solar system
RV SOLAR & BATTERIES - TODD HENSON, INSTRUCTOR AT NRVTA
1 Hour (1 CEU)
RV Solar Systems Design
GADGETS & TOOLS FOR THE RV TECH/INSPECTOR - CAROL JACKSON, CERTIFIED RV TECHNICIAN AND CERTIFIED RV INSPECTOR
1 Hour (1 CEU)
Common tools and equipment that are necessary and beneficial to the RV Technician and RV Inspector
MOBILE BUSINESS TRAINING - MARK J. KOHLER OF KKOS LAWYERS, KOHLER & EYRE CPA
4 Hours (4 CEUs)
Understanding the benefits of operating a mobile small business
Kohler will cover specific questions and topics requested from attendees
CUSTOMER CONCERNS - STEPHANIE HENSON, NRVIA DIRECTOR OF ADMINISTRATION
1 Hour (1 CEU)
Let's face it - you can't make everyone happy, even if you try. Sometimes customers have complaints and if you're unsure how to handle it, you could use some help. Stephanie will share some past complaints that the NRVIA has received and how they could have been avoided with better pre-inspection work. She will also share how you can better prepare yourself against future complaints.
GIRARD TANKLESS WATER HEATER - JEFF HOSTETLER, MANNING & ASSOCIATES
1 Hour (1 CEU)
Unlimited hot water is driving the growth of this product. Learn how we started and where we are today with the latest technology. Without a doubt...the fastest growing product in the aftermarket.
GET IN TOUCH
If you have questions about any of our events, please complete the form and someone from our team will respond within 48 hours.